Multicom

Multicom

Savska cesta 129
Zagreb, Croatia

http://www.multicom.hr

About us

Multicom is an IT Consulting and Delivery company. We deliver turn-key solutions starting from consultancy to post go-live support services either using global partner IT solutions, or our own suite of custom developed products. Our teams are highly-motivated experts with in-depth knowledge and long term experience, especially in the fields of Telecommunications, Finance industries and Utility sector.

Implementation of process and integration based applications is a complex and highly challenging task. As experienced supplier and implementer of business application solutions Multicom has a lot of experience with successful business application implementations. Multicom understands that to successfully implement business applications today, organizations must embrace a proven, structured method to guide the implementation, manage risk, and avoid missteps.

The method must be flexible enough for the implementation effort to be tailored to the specific and unique needs of the organization.

Services / Products

Other solutions (payment, security, monitoring etc.)
- Other solutions
  - Collection
  - Dynamic Pricing
  - Unified Output management
  - Operatinal Risk management
  - Cash Management

Additional information

Key products:

mBill (Dynamic Pricing) – through integration with core banking to exchange transactions and update accounts. mBill enables Business Users to independently create complex tariff models and calculation algorithms using a graphical environment, bundles and cross-product discount options are enabled together with Pricing simulations
mCollection (Debt Collection Management) – Configurable collection and dunning module enable management of receivables and payments, dispute management and credit risk during the entire customer lifecycle. It provides increased visibility into the details of each customer account and efficient customer financial management. (Automation of collection processes, administration of the exemptions from the procedures, monitoring the entire process of collection of bad debts, including Court procedure, …)
uOM (Unified Output Management) – is integrated solution for design, automated production and multichannel delivery of customer output documents

mCash – (Manages and Optimize Cash Needs) – An effective cash management process considers all demand, expense and service drivers. (Accurate cash order and deposit recommendations by denomination, Forecast cash needs based on complex analysis of historical cash usage, Cash management process improvement for de-centralized and centralized operations, Optimize cash levels, reduce transport and money cost)
mRisk (Operational Risk Management) – Multicom OpRisk solution is designed to streamline and standardize operational risk management processes across the enterprise.
mDQ – mDQ is an application solution that allows continuous evaluation, monitoring and control of the consistency of the data according to business rules and eligibility criteria. Data Governance offers Fine Grained ownership and Responsibility Definition of the persons who are accountable for the quality of data in a given subject areas, at the Business Rule or Attribute Content level

References

Banking
Other industries

Telecom, Utility
mBill (Dynamic Pricing) (FINA, HPB, A1, Optima Telekom, Bosch, EvoTV, Pickbox, ….)
mCollection (Debt Collection Management) (HPB, Optima Telekom, HEP,…)
uOM (Unified Output Management) – is integrated solution for design, automated production and multichannel delivery of customer output documents (ZABA, HPB, FINA, THT, A1, …)
mCash – (Manages and Optimize Cash Needs) – (Accurate cash order and deposit recommendations by denomination, Forecast cash needs based on complex analysis of historical cash usage, Cash management process improvement for de-centralized and centralized operations, Optimize cash levels, reduce transport and money cost) (HPB)
mRisk (Operational Risk Management) (HPB)
mDQ – mDQ is an application solution that allows continuous evaluation, monitoring and control of the consistency of the data according to business rules and eligibility criteria & Data Governance (ErsteBank (HR, CG, Serb), ZABA, OTP, HT, A1, OT, …)